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Privacy Policy

  1. Clear Surgery (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services to facilitate medical treatments in Turkey.

    1. Data We Collect
    To facilitate your medical procedure, we collect personal data necessary to coordinate with medical providers and ensure safe, appropriate services. This includes:

    • Personal Information: Name, age, height, weight, email address, phone number, passport details.
    • Medical Information: Health conditions, medications, and other relevant medical history.
    • Photos: Images of yourself that are necessary to assess your medical needs. These photos are classified as sensitive data and will be used solely to facilitate your treatment with our partnered medical providers.

    2. How We Use Your Data
    We use your data strictly for the following purposes:

    • To facilitate and coordinate medical treatments with healthcare providers in Turkey.
    • To communicate with you regarding your treatment arrangements.
    • To comply with legal obligations and ensure appropriate medical service delivery.

    3. Legal Basis for Processing
    We process your personal data based on:

    • Contractual Necessity: The data is required to fulfill our contractual obligations to facilitate your medical procedure.
    • Consent: For sensitive information, such as photos, we may request your explicit consent, which you can withdraw at any time.

    4. How We Share Your Data
    We may share your data with third-party medical providers in Turkey who are involved in your treatment. These providers are contractually obligated to process your data only for the purposes we specify and to handle it securely.

    5. Data Retention
    We retain your personal data only as long as necessary to facilitate your medical treatment and meet our legal obligations. Once your treatment is complete and there is no longer a need to retain your data, it will be securely deleted.

    6. How We Protect Your Data
    We implement robust security measures, including data encryption and restricted access, to ensure your personal data remains confidential and secure.

    • Data Protection and Confidentiality for Photos: Your photos are securely stored, handled with strict confidentiality, and shared only with medical providers as necessary for your treatment. Photos will be deleted once they are no longer required for the facilitation of your procedure.

    7. Your Rights
    Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the following rights regarding your personal data:

    • Right of Access: You may request access to the personal data we hold about you.
    • Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
    • Right to Erasure: You may request deletion of your personal data when it’s no longer necessary for the purposes for which it was collected.
    • Right to Restrict Processing: You may request a restriction on processing if you contest the accuracy of the data or if you have objected to our processing activities.
    • Right to Data Portability: You may request to receive your personal data in a structured, commonly used format and have it transferred to another provider where applicable.
    • Right to Object: You may object to the processing of your personal data in certain circumstances, including for direct marketing.
    • Right to Withdraw Consent: If processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of processing before its withdrawal.

    To exercise any of these rights, please contact us at [Contact Information].

    8. Data Transfers Outside the UK/EU
    As we facilitate medical procedures in Turkey, your personal data may be transferred to service providers outside the UK and EU. We ensure that any data transferred is protected through contractual agreements that meet GDPR requirements.

    9. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this notice periodically.

    10. Contact Us
    For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us.

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